If you have questions or need information about our services, we are available through our online chat on the website, via customer service email, or by support phone, available in the "Contact" section of our site.

Flexibility is one of our top priorities. Our devices, including stoves and ovens, are designed to be compatible with both natural gas and butane/propane. For more details, please consult the product specification sheet of interest or contact us directly.

Our complete range of products is detailed on SILVER's official website. There, you will find all necessary information, including features, benefits, and instruction manuals for each item.

Our products can be purchased through our online store, at physical partner stores, and on e-commerce platforms. To find the most convenient point of sale, visit the "Where to Buy" tab on our website.

To check the availability of a particular model, we recommend visiting our online store or contacting our authorized dealers. Contact information and addresses can be found under the "Find a Dealer" option on our website.

To request technical assistance or support for your product, please register your request in the "Technical Support" section of our website, where you can also track the status of the service.

All our products are covered by a limited warranty. For detailed information about coverage and how to activate the warranty, visit the "Warranty" section on our website.

Yes, we offer a wide range of original parts and accessories for our products. These items can be purchased directly from our online store or through authorized dealers.

Operating hours vary by sales point. We recommend checking the updated times directly on the websites of our commercial partners or in our "Visit Us" section, where we provide information about service hours at our own facilities.